As the IT Systems Lead & Salesforce Administrator for Innovate Calgary, Nav plays a vital role in managing and optimizing our IT systems to enhance organizational efficiency and success. He oversees the administration of key platforms including Salesforce, ensuring seamless integration and data management. Nav also collaborates with cross-departmental stakeholders to address operational needs, enhance reporting capabilities, and improve decision-making through meaningful data insights. He also leads continuous improvement initiatives, identifying and implementing system optimizations that support organizational goals. He is 5X salesforce certified and strives to stay updated with the advancements in the CRM space.
Expertise and background:
• M.Eng Quality Systems Engineering, Concordia University
• B. Tech Computer Science & Engineering, GND University
• Salesforce Consultant, Cloud Journey Group
• Salesforce Developer, Operatus